photo of young boy looking directly at you

    Care Management Services

    A Children’s Health Home is a care management service model where ALL of a child’s caregivers communicate with one another so that a family’s needs are addressed appropriately.

    The Children’s Home of Poughkeepsie will provide a Care Manager to eligible families, children and youth to provide access to services assuring they have everything necessary to stay healthy, out of the emergency room and out of the hospital. The Care Manager supports services that a family may already be receiving and will help families arrange for new services if necessary.

    About Children’s Health Home of Upstate New York

    CHHUNY (Children’s Health Home of Upstate New York, LLC) is an independent entity created by twenty of Upstate New York’s leading child and family agencies to establish a Children’s Health Home. Over 120 local agencies from Western New York to the Hudson Valley have joined CHHUNY’s network. CHHUNY uses a model of care management based upon the belief that every family has strengths and that families are the natural and most effective drivers of care.

    Who is eligible to enroll?

    Children from birth to age 21 must have insurance and have two or more chronic health conditions OR one single qualifying condition:

    • HIV/AIDS
    • Severe Emotional Disturbance
    • Complex Trauma

    The Children’s Home of Poughkeepsie has experts on staff that will be happy to work with you to determine if your child is eligible.

    What does a Children’s Health Home do?

    Once you enroll in a Health Home, a Care Manager will work with you to develop a plan of care for your child.

    Specific services may include:

    • Comprehensive Care Management
    • Care Coordination and Health Promotion
    • Comprehensive Transitional Care
    • Individual and Family Support
    • Referral to Community and Social Support Services

    Why would I want to enroll my child in Care Management Services?

    At the Children’s Home of Poughkeepsie we understand caring for your child can be a complicated and often exhausting experience. In response to the needs of the families we serve, we are proud to have joined together with the Children’s Health Home of Upstate New York (CHHUNY) to provide Care Management Services that put your family first.

    Key Point of Contact

    We understand families spend countless hours being transferred from department to department trying to get critical answers and information regarding your child’s services. When you enroll in a Health Home, your Care Manager becomes your key point of contact in managing services for your child.

    Service Coordination

    Critical to a healthy child is ensuring each service provider works together and always in the best interest of the child. A family’s Care Manager will have access to information on each service their child is receiving enabling them to stay in constant communication and eliminating redundancy of service. The vast network also provides linkages to related services such as Adult Health Homes and
    many more.


    The Care Manager is an independent position that works for you. Following the CHHUNY model of care, this position strives to learn about the unique needs of each family. We work with you to make the most appropriate decisions for your family.

    Advantages of the CHHUNY Network

    Families have the choice to select from a number of approved Children’s Health Homes that are authorized by the New York State Department of Health. The CHHUNY network, of which the Children’s Home of Poughkeepsie is a member, is New York State’s largest and serves 54 of the 61 counties in New York State. This large network not only gives families access to the largest list of providers and Care Managers, but the services can travel with you.